Adhering to the service concept of "customer-centric, professional and sincere to win trust", IMC implements the "24-hour service, advanced service, whole process service, lifelong service"
in the whole process of product manufacturing, installation, commissioning and maintenance to ensure the long-term stable operation of equipment and safeguard the interests of customers.
Professional after-sales service management system certification, perfect after-sales service system, and continuously optimized service level are the guarantee of long-term and stable service management level and service ability.
12 after-sales service office locations in the country, quickly respond to customer demands, to ensure that customer needs are solved on site, and to give on-site guidance.
After-sales service engineers with professional certificates can accurately solve the problems encountered by customers in the use of the process and provide professional technical support
Each service office location is equipped with professional after-sales service vehicles for quick access to the site.
Each service office location is equipped with spare parts warehouse to ensure the normal operation of customer production.
24H 400 online service hotline, regular customer return visit and evaluation, continue to draw advice, better service customers.
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